Publications and Presentations


Books and Software

2015      Business Communication: rethinking your professional practice for the post-digital age, 2nd edition (with Prof Peter Chatterton), Routledge.

2011      Interviewer Viva (with Prof Gina Wisker) (multimedia software),
University of Bradford.

2010      Learning Development in Higher Education
(co-editor and co-author of two chapters), Palgrave Macmillan.

2010      Success in Groupwork (with Mark Dawson), Palgrave Macmillan.*

2010      The Interviewer, 2nd edition. (multimedia software) Gower.

2005      Enhancing Teaching in Higher Education ((co-editor with Amanda Woods and Martin Pill and author of one chapter), RoutledgeFalmer**

2004      The Interviewer, 1st edition. (multimedia software), Gower.

2002      Business Communication (with Clive Bruckmann), Routledge.

1999      Interpersonal Communication, 2nd edition, Routledge

1997      Group Communication, Routledge*

1993      Interpersonal Communication, Routledge***

1990      Technology in Human Communication, Pinter UK
(co-editor and author of one chapter), Routledge

*  Customised edition produced for the University of Middlesex in 2013.

** Turkish edition produced in 2010.  *** Polish edition produced in 1999.

SELECTED Papers and chapters

2016      “Managing and leading projects and project teams.” (with Nancy Turner)
In Baume, D. and Popovic, C. (eds.) Advancing Practice in Academic Development. London: Routledge.

2016      “Technology and academic development.”
(with Keith Smyth and Sheila MacNeill).
In Baume, D. and Popovic, C. (eds.) Advancing Practice in Academic Development. London: Routledge.

2016      “New Classrooms For Today’s Learners; Blending The Best Of Online And Face-To-Face Approaches.” (with G. Saunders, F. Oradini, T. Moore, M. Clements, D. Haylor, S. Yotov, and S. Enright) Proceedings of INTED2016 Conference, 7th-9th March, Valencia, Spain

2013      “Best Practice in Assessment and Feedback: neglected issues.” In Bilham, T. (ed) For the Love of Learning. Palgrave Macmillan.

2010      “Learning Resources That Students Will Use: Producing a Web Based Multimedia Resource to Improve Group Working Skills.” (with Carol Elston and Julia Braham). In Hartley et al Learning Development in Higher Education, Palgrave Macmillan.

2010      “Defining and Supporting the New Digital Students.” (with Neil Currant, Becka Currant and Ruth Whitfield). In Hartley et al Learning Development in Higher Education, Palgrave Macmillan.

2005      “Developing students’ skills in groups and teamworking: moving experience into critical reflection.” In Hartley et al, Enhancing Teaching in Higher Education, Routledge.

2002      ‘Evaluation as a tool for curriculum development: a case study of multimedia development in the teaching of creative writing’ (with John Turner and Felicity Skelton) In R Macdonald and J Wisdom, Academic and Educational Development: Research, evaluation and changing practice in higher education. Kogan Page

2002      “The conscientious consumer: reconsidering the role of assessment feedback in student learning.” (with Richard Higgins and Alan Skelton). Studies in Higher Education, 27, 1, 53-64.

2001      “Getting the message across: the problems of communicating assessment feedback.” (with Richard Higgins and Alan Skelton)
Teaching in Higher Education, 6, 2.

1999      “Using multimedia to support the teaching of creative writing.” (with John Turner and Danny Broderick). In SEDA publication – Innovations in English and Textual Studies.


Conference papers, posters, workshops/presentations have included the following areas:

  • student development (e.g. SRHE, 2004 & 2006; HEA, 2006; ALDinHE, 2010; SEDA 2011; Leeds Univ 2013; Solstice/Edge Hill, 2014; Edge Hill 2017.
  • learning environments and technology support (e.g. ALT, 2006, 2007 & 2010, 2015; JISC 2007, 2008 & 2010; Solstice 2006, 2008, 2010, 2011, 2012, 2014, 2015, 2016, 2017; HEA, 2010, 2011; GEES, 2010; SEDA, 2012, 2013, 2014, 2017; Glasgow University, 2013; Dublin City, 2014.
  • assessment & feedback (e.g. TLRP, 2008; SHU, 2009; HEA, 2010; EARLI, 2010; E-assessment Scotland, 2011; SEDA 2011, 2012, 2016; Glasgow University, 2012; Dundee, 2012; Liverpool and Liverpool Hope, 2012, Chester, 2013, Leeds Trinity 2013, Edinburgh Napier 2013; Huddersfield 2015; Anglia 2016; Stirling, 2016; Edge Hill (Solstice Conference) 2016; Sheffield 2017; Edge Hill 2017.


Recent keynotes have included Northampton and Edge Hill (both 2017). Previous keynotes include Liverpool Hope; Edge Hill; Edinburgh Napier; Chichester; Johannesburg; and the HEA/SEDA event on OER

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